Terms & Conditions

Please take note of our terms and conditions below

Below are the Bamm Tours Limited Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Bamm Tours & Safaris’s Website, located at www.bammtours.co.ke.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Bamm Tours if you do not agree to take all of the terms and conditions stated on this page.

Driver’s Age

To hire a car from us, you must be between 29 and 70 years old. You must hold a valid International / Kenyan driver’s license with at least 2 years of driving experience.

Requirements

We require a copy of your Passport/ Identity Card, Driving License, Full Contact details, Next Of Kin Address, Place of Work or Residence, and Full advance payment for the period of hire before or on the collection of the vehicle.
An extra refundable cash deposit equivalent to a day hire of the agreed amount of vehicle hire per day. The amount is forfeited if the vehicle is returned late, with a dent, dirty, not fueled, or any other contrary incidence.
For visiting non-Kenyans, we require a hotel/ lodge/ apartment confirmed booking voucher plus airline tickets both for flying in and out.

Duration Of Hire

If you are hiring the car on self-drive, the Minimum Rental Period is 2 days. Any car rental that is below 2 days must be accompanied by a driver.

Car Hire Agreement

Self-drive cars are hired subject to the Company’s standard form of agreement. Notwithstanding the above conditions, the Company reserves the right to refuse a hire, at any time, without assigning any reasons.

Fuel

Self-drive rates exclude fuel. We either hire out the car empty or Full and you return the same fuel level. We recommend fuelling at either Shell Petrol Stations or Total Petrol Station

Car Wash

The hirer should return the car as clean as he received it. Failure to return the vehicle clean is chargeable at KES1,000/-

Time And Distance

One day of rental is calculated on a 24-hours basis. The vehicle must be hired and returned between normal working hours. Extended hours are charged at a minimum of KES500/- per hour.
The mileage is unlimited though you must disclose your intended movement locations.
Should the vehicle be found moving towards undescribed locations, the engine is switched off by geo-fencing. The hirer is responsible for its reinstatement. As the car track assumes the car has been stolen.

Payment

We accept Bank transfers/Credit or Debit Cards/Mpesa. Cash payment is not allowed. The booking or reservation advance fee is 30% while the final 70% is payable in full upon receipt of the car. https://bammtours.co.ke/pay/

Cancellation Policy

  1. Any cancellation made less than 3 days prior, will be charged 50% of the total booking.
  2. Any cancellation made less than 7 days prior, will be charged 10% of the total booking.
  3. Any cancellation made less than 14 days prior, will be charged 0% of the total booking.

Theft Protection Insurance (TPI)

When you hire a car from us you will not need to pay for the car if the car is stolen. Your liability is limited to the insurance excess surcharge which in most cases is 10% of the value of the car. For complete peace of mind, you can purchase non-refundable excess insurance when hiring a car.

The vehicle must be locked when unattended. The vehicle must not be parked in a public area for long periods. The Hirer is responsible for the security of the vehicle and in the event of theft is liable for payment of the excess Fees. The Hirer must not carry passengers for reward or gain.

Collision Damage Waiver (CDW)

We agree to waive the costs of damage to the rental vehicle if it is involved in a collision. However, you will be liable for the first part of any claim not exceeding 10% of the cost of the car. For claims that exceed 10% of the value of the car, your liability is limited to the applicable insurance excess surcharge. Please note that CDW does not cover damage to the tires, bumpers, headlights, interiors, wheels, undercarriage, roof, and windscreen of the car.
The hirer should never hand over the vehicle to a different driver either experienced or not, with whom the company has not entered into an agreement with, or without our knowledge.

Loss Damage Waiver (LDW)

LDW refers to CDW and Theft Protection Insurance (TPI) collectively. It covers the costs of replacing the car if it is stolen and repairing the car if it is damaged. The insurance excess surcharge on Theft is the same or higher than the insurance excess surcharge for damage. LDW combines both.

Excess Liability Waiver

When hiring a car from us we request that you either choose to accept the liability of paying excess in the event of eventual loss or damage to the car alternatively you can purchase excess insurance with your car rental insurance policy.

Excess Deposit

To satisfy insurance regulations that guide the car hire business in Kenya, we charge a very reasonable excess deposit. This deposit is 100% refundable when you return the car in good condition as indicated in the car hire contract. If you are wary about paying an Excess Deposit please talk to us.

Cost Of A Driver

If you want to hire a car with a driver (chauffeur) we charge KES2,000/- per day within Nairobi, between 06:00 hrs to 19:00 hrs. This does not include meals.

Overtime charges are applicable at KES 1,000/- for the next 5 hours until midnight.

All other locations in Kenya are charged at KES3,000/- per day exclusive of meals and accommodation, between 06:00 hrs to 19:00 hrs.

Overtime charges for these locations are KES800/- for the next 5 hours until midnight.

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